Privacy Policy
All services provided in our store belong to and are operated by Hacer Öztürk (Article 9/10 of the Income Tax Law), registered at Yayla Mahallesi Yaşar Sokak No: 13/7, Tuzla/İstanbul .
Our company may collect personal data for various purposes. Below, we explain how and in what way personal data is collected and how and in what way this data is protected.
By filling out various forms and surveys on our website or in our store, members provide certain personal information about themselves (such as name, surname, company information, telephone number, address, or email address), which is collected by our store as required by the nature of the business.
Our company may periodically send campaign information, information about new products, and promotional offers to its customers and members. Members can choose whether or not to receive such information during registration, and can change this choice later in the account information section after logging in, or by using the link in the notification message they receive.
During the verification process conducted through our store or via email, personal information transmitted electronically to our store by our members will not be disclosed to third parties outside the purposes and scope defined in our "User Agreement" with our members.
To identify system-related problems and to quickly resolve any issues or disputes that may arise regarding the services provided, our company records and uses the IP addresses of its members. IP addresses may also be used to generally identify users and to collect comprehensive demographic information.
Our brand may use the requested information, even outside the purposes and scope defined in the Membership Agreement, for direct marketing purposes, either directly or through its collaborators. Personal information may also be used to contact the user when necessary. Information requested by our brand, information provided by the user, or information related to transactions made through our store may be used by our brand and its collaborators for various statistical evaluations, database creation, and market research, without disclosing the identity of our members, even outside the purposes and scope defined in the "Membership Agreement" .
Our brand is committed to keeping confidential information strictly private and confidential, considering this a duty of secrecy, and to taking all necessary measures and exercising due diligence to ensure and maintain confidentiality, and to prevent the entire or any part of confidential information from entering the public domain or being used without authorization or disclosed to a third party.
CREDIT CARD SECURITY
Our company prioritizes the security of credit card holders who shop on our websites. Your credit card information is never stored in our system.
When you enter the transaction process, you should look for the key or lock icon at the bottom of your browser to understand that you are on a secure site. This icon indicates that you are on a secure webpage and your information is protected by encryption.
Credit card information used during shopping is encrypted using 128-bit SSL (Secure Sockets Layer) protocol and transmitted to the relevant bank, independently of our shopping sites. No card information is viewed or recorded by us.
The reliability of payment/billing/delivery address information for orders placed online using credit cards is checked by our company to prevent credit card fraud . If necessary, we contact the customer or the bank.
Only you can access and change the information you provided during registration. Registration processes are conducted within a 128-bit SSL secure environment.
Online shopping sites that have a helpline or customer service and provide their full address and telephone information are considered more reliable.
Note: It is recommended to check that the company's full address and telephone information are available on online shopping sites.
MAIL ORDER CREDIT CARD INFORMATION SECURITY
Credit card mail-order information is stored in accordance with confidentiality principles. This information is kept for 60 days to address any potential objections, after which it is destroyed.
THIRD-PARTY WEBSITES AND APPLICATIONS
Our store may provide links to other websites within its website. Our company is not responsible for the privacy practices or content of these sites. The Privacy Policy applies only to our store.
EXCEPTIONAL CIRCUMstances
Our company may share user information with third parties under the following circumstances:
It is mandatory according to current legislation.
Implementation of the Membership Agreement
Request of competent administrative and judicial authorities
Protecting user safety
EMAIL SECURITY
Credit card information or passwords should not be shared in emails sent to Customer Service. The security of information transmitted via email cannot be guaranteed.
BROWSER COOKIES
Our company may use cookies to enhance user experience and collect statistical data. Cookies do not collect personal data and can be managed through browser settings.
Our company may update the terms of this "Privacy Policy" at any time. The updated terms will come into effect on the date of publication.
For any questions or suggestions regarding our privacy policy, you can send an email to info@masuka.com.tr . Our company contact information is available on our website.